Shipping policy
SHIPPING & DELIVERY
Whether you order directly from VIOR or through Amazon, here’s what to expect.
ORDERS PLACED DIRECTLY WITH VIOR
Direct orders are delivered through our local delivery partner. Estimated delivery is 3–5 business days from order confirmation, depending on your location and product availability.
Any delivery fees will be shared before you complete your purchase.
ORDERS PLACED THROUGH AMAZON
Amazon orders are delivered through Amazon’s fulfilment network. Delivery estimates and shipping fees are displayed at checkout. Please refer to the date shown for your order, as it may differ from our direct delivery timeframe.
ORDER UPDATES
For direct orders, contact VIOR with your order reference for delivery updates. For Amazon purchases, you can track your order through your Amazon account.
DELIVERY DETAILS
Please provide a complete address and a reachable phone number so your order can arrive smoothly. If you need to change your delivery details, contact us as soon as possible. Changes may not be possible once your order is on its way.
DELIVERY DELAYS
Delivery times are estimates. Public holidays, busy periods, or unexpected courier delays may occasionally affect arrival. If your direct order takes longer than expected, contact us and we’ll help follow it up.
HERE TO HELP
For direct orders and delivery enquiries:
Email: Vior.worldd@gmail.com
WhatsApp: +20 111 888 1842
For Amazon delivery enquiries, please contact Amazon through your account.